Non Breaking Space Show

Hosted by Christopher Schmitt
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Whitney Quesenbery — Design as a Civic Responsibility

Episode 114 • Published Apr 11, 2017

Whitney is Co-Director of Civic Design and is an expert in user research, user experience, and usability, with a passion for clear communication. She’s the author of three books: A Web for Everyone, Storytelling in User Experience, and Global UX.

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Jump to a conversation on…

1:43 What is Whitney up to these days?
2:44 What is civic design? What is the realm of civic design?
6:00 Why be a poll worker and its importance of?
7:15 How are you helping making poll working better?
8:00 What makes a better voter guide?
10:40 Was there quantifiable results?
12:45 What else does she work on? What type of training?
16:00 Story of government database being mixed up.
18:25 Provisional voting, how it works & election day registration.
20:35 Journey mapping a voter’s trip to the election day
23:20 The greatest way to get people to vote.
24:25 Any crazy ballot designs from recent memory?
26:49 What are ways to make voting more accessible?
28:03 Design course open to everyone?
30:40 Where can people find this Civic Design course?
33:02 What about open source voting systems?
35:03 How do you ensure you get all the input from all the people?
37:20 It’s hard to trust something when you don’t know what’s inside it.
37:55 Chris’ shoutout to Florida
38:40 How can people follow up with what’s going on?

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